How Orcar Works
What happens at each step, from booking to return.
Your Journey Step by Step
Search & Book
Pick your dates and location, choose a car, and pay online. A confirmation email is sent after payment.
Search & Book
Pick your dates and location, choose a car, and pay online. A confirmation email is sent after payment.
Register Each Driver
Each driver registers online with photos of their license, passport, and IDP. A Korean license needs only the license. Most registrations are checked right away.
Register Each Driver
Each driver registers online with photos of their license, passport, and IDP. A Korean license needs only the license. Most registrations are checked right away.
Get Ready
Your exact pickup location and directions appear in My Trip 72 hours before pickup.
Get Ready
Your exact pickup location and directions appear in My Trip 72 hours before pickup.
Pick Up Your Car
Go to your pickup location, start self pickup in My Trip, and scan the license plate. The doors unlock and your rental begins.
Pick Up Your Car
Go to your pickup location, start self pickup in My Trip, and scan the license plate. The doors unlock and your rental begins.
Enjoy Your Trip
Message Mobi on WhatsApp any time for help in your language. Mandatory insurance is included in every rental.
Enjoy Your Trip
Message Mobi on WhatsApp any time for help in your language. Mandatory insurance is included in every rental.
Return
Return the car with the same fuel level, following the steps in My Trip. In Jeju, partner staff check the car and complete the return. In Seoul, park at the agreed spot, leave the key inside, and submit the return request in the app.
Return
Return the car with the same fuel level, following the steps in My Trip. In Jeju, partner staff check the car and complete the return. In Seoul, park at the agreed spot, leave the key inside, and submit the return request in the app.
What You Can Expect
Multilingual Support
Mobi replies in your language, 24/7
Insurance Included
Mandatory third-party insurance comes with every rental
Contactless Pickup
No waiting in line, no paperwork
Transparent Pricing
The full price is shown before you pay
Need Help?
Here's what to do if something comes up.
Accident
Call us immediately
Make sure everyone is safe first. Then contact us, and we'll guide you through reporting, towing, and next steps.
Questions During Your Trip
Chat with us anytime
Directions, local tips, or any concern. Mobi replies in your language.
Flight Delayed
Just let us know
Message us with your new arrival time. Pickup still has to be within the partner's opening hours.
Early Pickup or Return
Contact us first
Message us first and we'll check what's possible. Returning early doesn't give a refund for unused time.
Mobi replies 24/7 in your language
Common Questions
No. You can use your own phone number from any country.
Yes. We accept international credit and debit cards, and the card doesn't need to be in the driver's name.
Yes, if your license was issued outside Korea. You need your physical home license and a valid IDP.
Ready to Hit the Road?
Book your car now and start your journey with confidence.